chicitymom
New Member
http://www.chicitymom.com
Posts: 20
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Post by chicitymom on Feb 12, 2015 4:08:01 GMT
I just installed a new blog theme and recently posted a new post. For some reason the picture I posted is showing up sideways on mobile phones and tablets-when I check on my computer, it's fine, no problems-anyone know why the picture is rotating on it's own? How do I make the adjustments? The rest of my pictures turned out fine when I installed my new theme. I have no idea what to do next-thank you in advance for your help. I had a friend earlier pull up my site on her mobile phone and it's showing up the same way on hers too, photo is sideways.
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Post by Kimi Who on Feb 13, 2015 6:59:46 GMT
I did some research on this and I have a question...
Did you edit the image in 3rd party software? - Such as Photoshop VS editing & rotating the image in WordPress? I am reading some info that suggests there is some sort of bug and that you will need to orient it correctly using other software before uploading.
This happens because there is some sort of error between iPhone and WordPress - the data just isn't coming across correctly about the image. Try deleting the picture entirely from your site, editing it so it is correctly rotated in Photoshop or something similar, saving and uploading it to your site.
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chicitymom
New Member
http://www.chicitymom.com
Posts: 20
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Post by chicitymom on Feb 14, 2015 3:57:49 GMT
I tried that before I saw your post and you are right, that totally worked! Thanks for responding and explaining why. Kind of a bummer that my phone won't let me just directly post pictures on Wordpress. I hope they fix this error unless it is only with the older versions of Iphone. Who knows
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Post by Kimi Who on Feb 14, 2015 6:16:03 GMT
From what I understand, it's not a WordPress issue, but an iPhone issue - something about the way it handles image orientation. And it doesn't happen every time either. I don't own an iPhone and I don't know much about the data stored in image files, sooooo I didn't completely understand everything I read. haha
I am very glad that worked tho!
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